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When you log into your organization, you land on the Dashboard Overview page. The left sidebar is your main navigation. The sidebar is organized into five sections:

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Configure

Menu itemWhat it does
HomeDashboard overview with call stats, charts, and recent calls
UsersCreate and manage SIP users, extensions, and call routing
Super HumanCreate and manage AI voice bots powered by Gemini
QueuesSet up call queues so callers wait in line for agents

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Monitor

Menu itemWhat it does
CallsView call history, listen to recordings, and monitor live calls
TicketsTrack support tickets created from calls or workflows

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Mini CRM

Menu itemWhat it does
ClientsManage companies and their contact details
LeadsTrack sales prospects with a Kanban pipeline
DealsTrack sales opportunities with monetary values
CustomizeConfigure pipeline stages and custom fields

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Automate

Menu itemWhat it does
WorkflowsBuild automated flows for calls, WhatsApp messages, and more
WhatsAppConnect MSG91 for WhatsApp messaging
API & WebhooksGenerate API keys and view the API reference

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Deploy

Menu itemWhat it does
Phone NumbersAdd and manage your phone numbers (DIDs)
TrunksConfigure SIP trunk connections to carriers

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Dashboard overview page

The home page shows you four key metrics at a glance:
  1. Total Calls — How many calls your organization has handled
  2. Active Users — How many SIP extensions are registered
  3. Open Tickets — Tickets that need attention
  4. Avg Duration — Average length of your calls
Below the stats, you will see:
  • Call Volume Chart — A weekly chart showing inbound vs. outbound calls
  • Recent Calls — The last 10 calls with status, duration, and timestamps
At the bottom of the sidebar, you will find:
  • Role Permissions — See what each role (Owner, Admin, Manager, Agent) can do
  • Request Feature — Send a feature request to the Astradial team
  • Raise Issue — Report a problem
  • Guide — Link to this documentation

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User profile menu

Click your organization name at the very bottom of the sidebar to open a dropdown with:
  • Settings — Organization settings and Asterisk config deployment
  • Light/Dark Mode — Toggle between light and dark themes
  • Log out — Sign out of your account

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Quick start checklist

Here is what to do first after setting up:
1

Add users

Go to Users and create SIP extensions for your team members.
2

Add a phone number

Go to Phone Numbers to add a DID (your public phone number).
3

Configure routing

Set your phone number to route calls to a user extension or a queue.
4

Set up a SIP phone

Download Zoiper or any SIP app, scan the QR code from the Users page, and you’re ready to make calls.