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When you log into your organization, you land on the Dashboard Overview page. The left sidebar is your main navigation. The sidebar is organized into five sections:

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Configure

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Monitor

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Mini CRM

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Automate

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Deploy

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Dashboard overview page

The home page shows you four key metrics at a glance:
  1. Total Calls — How many calls your organization has handled
  2. Active Users — How many SIP extensions are registered
  3. Open Tickets — Tickets that need attention
  4. Avg Duration — Average length of your calls
Below the stats, you will see:
  • Call Volume Chart — A weekly chart showing inbound vs. outbound calls
  • Recent Calls — The last 10 calls with status, duration, and timestamps
At the bottom of the sidebar, you will find:
  • Role Permissions — See what each role (Owner, Admin, Manager, Agent) can do
  • Request Feature — Send a feature request to the Astradial team
  • Raise Issue — Report a problem
  • Guide — Link to this documentation

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User profile menu

Click your organization name at the very bottom of the sidebar to open a dropdown with:
  • Settings — Organization settings and Asterisk config deployment
  • Light/Dark Mode — Toggle between light and dark themes
  • Log out — Sign out of your account

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Quick start checklist

Here is what to do first after setting up:
1

Add users

Go to Users and create SIP extensions for your team members.
2

Add a phone number

Go to Phone Numbers to add a DID (your public phone number).
3

Configure routing

Set your phone number to route calls to a user extension or a queue.
4

Set up a SIP phone

Download Zoiper or any SIP app, scan the QR code from the Users page, and you’re ready to make calls.