Documentation Index
Fetch the complete documentation index at: https://docs.astradial.com/llms.txt
Use this file to discover all available pages before exploring further.
Workflows let you automate tasks without writing code. You design a flow with a trigger and a series of actions. When the trigger fires, Astradial executes each action in order.
Examples of what workflows can do
- When a hotel booking comes in via webhook, send a WhatsApp welcome message
- Schedule a reminder call 1 day before check-in
- When a call is missed, create a ticket and send a notification
- Every morning at 7am, make an automated call to a list of guests
Create a workflow
Open the Workflows page
Click Workflows in the sidebar under Automate.
Click New Workflow
Click the New Workflow button in the top-right corner.
Configure the basics
| Field | What to enter |
|---|
| Name | A descriptive name (e.g., “Guest Check-in Automation”) |
| Description | What this workflow does |
| Trigger Type | How the workflow starts (see below) |
Click Create
The workflow is created and you can start adding actions.
Trigger types
| Trigger | How it works |
|---|
| Webhook | Fires when an HTTP POST request is sent to the workflow’s trigger URL |
| Event | Fires when a call event happens (call started, ended, missed, etc.) |
| Scheduled | Fires once at a specific date and time |
| Recurring | Fires daily between a start and end date |
Webhook trigger
When you create a webhook workflow, you get a trigger URL:
POST https://your-server/trigger/{workflow_id}
{trigger.field_name} in your actions.
Example webhook data:
{
"name": "John Doe",
"phone": "9944421125",
"checkin_date": "2026-04-20",
"checkout_date": "2026-04-25"
}
Event trigger
Choose from these events:
- Call Started
- Call Answered
- Call Ended
- Call Missed
- Ticket Created
The flow editor
Click on a workflow to open the visual editor. The editor has:
- Canvas — Where you place and connect nodes
- Inspector panel — Configure the selected node (right side, resizable)
- Toolbar — Add nodes, view runs, test, and save
Add nodes
Click Add Node in the toolbar and choose from:
Actions:
| Node type | What it does |
|---|
| HTTP Request | Call an external API |
| Send WhatsApp | Send a WhatsApp message via MSG91 |
| Place Call | Make a phone call (optionally with an AI bot) |
| Create Ticket | Create a support ticket |
| Send Email | Send an email |
| Log | Write a log message |
| Node type | What it does |
|---|
| Delay/Schedule | Wait for a period (30 seconds to 1 day) |
| Condition | Branch the flow based on a value (if/else) |
| Repeat Daily | Loop daily between two dates |
Connect nodes
Drag from a node’s output handle to another node’s input handle to create a connection. Nodes execute in the order they are connected.
Condition branching
The Condition node splits the flow into two paths:
- True (green) — When the condition is met
- False (red) — When the condition is not met
You can check values using operators: equals, not equals, greater than, less than, contains, exists.
Using trigger variables
In any action field, use {trigger.field_name} to reference data from the trigger. For example:
{trigger.name} → “John Doe”{trigger.phone} → “9944421125”{trigger.checkin_date} → “2026-04-20”
You can also reference output from previous steps: {step.nodeId.field}.
Timing options
Most action nodes support three timing modes:
| Mode | Description |
|---|
| Immediate | Run right away |
| Scheduled | Run at a specific date/time (with optional offset like “1 day before”) |
| Recurring | Run daily between two dates at a specific time |
Activate a workflow
Use the Active/Pause toggle in the editor toolbar. Only active workflows respond to triggers.
Test a workflow
Click the Test button to manually execute the workflow once. This helps you verify it works before activating.
View execution history
Click Runs to see past executions. Each run shows:
- Status (completed, failed, running)
- Timestamp
- Error details (if any)
- Step-by-step breakdown
Scheduled jobs
Click the Scheduled tab on the Workflows page to see all pending scheduled and recurring jobs. You can:
- Filter by status (Queued, Pending, Executed, Cancelled, Failed)
- Filter by date
- Cancel pending jobs
