> ## Documentation Index
> Fetch the complete documentation index at: https://docs.astradial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Click-to-call

> Initiate calls between any two parties directly from the dashboard — connect an extension to a phone number, another extension, or a queue.

Click-to-call lets you start a phone call from the dashboard without picking up a phone. Astradial calls the first party, and when they answer, connects them to the second party.

## How it works

1. You specify a **From** (who gets called first) and a **To** (who gets connected after)
2. Astradial rings the "From" party first
3. When they answer, Astradial rings the "To" party
4. When both answer, they are connected in a call

## Initiate a call

<Steps>
  <Step title="Click Initiate Call">
    On the Calls page, click the **Initiate Call** button (phone icon) in the top-right area.
  </Step>

  <Step title="Set the From (rings first)">
    Choose who gets called first:

    * **Extension** — Select a user from your organization
    * **Phone Number** — Enter a 10-digit phone number
  </Step>

  <Step title="Set the To (connected after)">
    Choose who gets connected after the first party answers:

    * **Extension** — Select a user
    * **Queue** — Select a call queue
    * **Phone Number** — Enter a phone number
  </Step>

  <Step title="Select a Caller ID">
    Choose which of your phone numbers (DIDs) to show as the caller ID to the "To" party. If you only have one DID, it is auto-selected.
  </Step>

  <Step title="Click Call">
    Astradial initiates the call. You will see a confirmation message: "Call initiated — ringing 'From' first, then connecting to 'To'."
  </Step>
</Steps>

## Common use cases

| Scenario               | From                     | To                      |
| ---------------------- | ------------------------ | ----------------------- |
| Agent calls a customer | Agent's extension (1001) | Customer's phone number |
| Connect two extensions | Extension 1001           | Extension 1002          |
| Send caller to queue   | Extension 1001           | Support queue (5001)    |
| Test your phone setup  | Your extension           | Your mobile number      |

## Using the API

You can also initiate calls programmatically using the API. See the [Click-to-call API](/api-reference/click-to-call) documentation.